Payments may be made by cheque, postal order etc.
Connemara Coastal Cottages on the following conditions accept reservations for accommodation
Any contract to hire a holiday home in the brochure or on the website is between the holiday home owner and you as the hirer, Connemara Coastal Cottages are agents for holiday home owners and not principles. The contract does not take effect until Connemara Coastal Cottages dispatches written or e-mail confirmation to you.
2. Deposit, Balance, Full Payment details
If a booking is made eight weeks or more before the tenancy is due to start, 25% deposit and the €20 booking fee. The remaining 75% balance is then due 8 weeks before arrival. If the balance is not received by the due date Connemara Coastal Cottages Shall be entitled to cancel the booking and all deposits and payments already made shall be forfeit without prejudice to Connemara Coastal Cottages right to claim for balance of the total price. If you paid by credit card the balance will be taken automatically from your card details the agents do not send reminders. If a booking is made less than eight weeks before arrival, the full rent and booking fee of €20 must be paid upon booking. In the event of a booking not being accepted by the agents all fees paid will be refunded immediately.
3. Changing a booking
Once a booking has been accepted by the agents the booking can only be changed to another cottage by treating the original booking as a cancellation (see cancellation policy below). The holiday dates may be changed providing the cottage is available for the new dates and the owners are agreeable to the change. In either event a 20 euro re-booking fee is payable.
All Cancellations must be in writing within seven days of the event causing cancellation. If the cancellation is due to the death of a family member or the serious illness of a family member, proof of this will be necessary to claim a refund. The 25% booking deposit and the €20 booking fee will not be refunded.
If cancellation takes place between:
0 13 days before arrival 100% of the total amount will be forfeited
14 27 days before arrival 75% of the total amount will be forfeited
28 55 days before arrival 60% of the total amount will be forfeited
56 days or more before arrival the deposit will be forfeited
5. Extra Charges
The customer under takes to pay all extra charges as indicated in the brochure or website, and shall indemnify Connemara Coastal Cottages against any damage or loss caused by the customer or any of his party.
6. Owners Liability
The holiday home owner does not accept liability for loss or damage to personal effects, baggage, motor car, or any other item belonging to the hirer or any member of the hirer's party.
7. Changes and Prices Changes
The agents reserve the right to amend prices quoted on the website due to errors or omissions, or changes in the VAT rate. Every effort is made to ensure that the holiday home description contained in current material is correct. The holiday home owner reserves the right to make modifications to the holiday home specifications that are considered necessary in light of operating requirements. Where possible clients will be notified of changes before commencement of their holiday.
Bookings will not be accepted from: groups of single persons under the age of 25 and also all male or all female parties comprising more than three people.
9. Tenants Obligations
The tenants agree:
a. To pay for all gas, electricity, fuel and telephone charges incurred during a tenancy unless it is stated on the website that they are included.
b. To pay for any losses or damages to the property, caused by the Tenant or a member of their party (reasonable wear and tear excluded), unless the cost of making good such loss or damage can be fully recovered under any householder's insurance policies maintained by the owners.
c. To take good care of the property and leave it in a clean and tidy condition at the end of the tenancy. A cleaning service is not provided during the tenancy unless otherwise stated. If extra cleaning is required after your tenancy, you will be liable to pay the extra charge.
d. To permit the Owners and the Agents reasonable access to the property.
e. Not to part with possession of the property, or share it, except with members of the party shown on the booking form.
f. Not to exceed the total number of people stipulated in the property description. A cot may only be occupied by a child aged 24 months or less. The holiday home owner reserves the right to terminate the hire without notice and without refund for a breach of this condition.
g. Not to cause an annoyance or become a nuisance to occupants of adjoining premises.
10. Duration and Times of Letting
The holiday home may not be occupied before 4.30pm on the hire date unless prior permission has been obtained from the holiday home owner. The holiday home must be vacated by 10.30 am . on the final day of hire and left in a clean condition. A charge will be made if extra cleaning is required. The period booked cannot be exceeded unless the agents give written approval. The tenants will be liable for any cost of whatsoever nature incurred because of an unauthorized extension.
11. Non Availability of Property
If for any reason beyond the owners control the property is not available on the date booked (owing to fire damage for example), or the property is unsuitable for holiday letting, all rent and charges paid in advance by the Applicants will be refunded in full, but the Applicants shall have no further claim against the Owners or the Agents.
The Agents do not accept liability for any act, neglect or default on the part of the owners or any other person not within their employ or otherwise under their control, nor for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which the Tenants or any other person may suffer or incur arising out of, or in any way connected with the letting. In addition, the owner accepts no liability for loss of or damage to the tenants' possessions on the owners' property or land. It is strongly recommended that clients take out their own holiday insurance to cover the possibility of cancellation charges.
13 .Brochure Descriptions
Some of the information on the CC Cottages website relates to matters beyond the properties such as shops and public houses. Closure of such premises and other changes to external facilities are outside the Agent's control and therefore these details cannot be relied upon absolutely.
14. If the Tenant is restricted in anyway old age, infirmity or handicap it is their responsibility to inform CCCottages of this so we can ensure that any property chosen is suitable for their occupancy.
All complaints must be notified to the agents immediately so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be made for complaints raised after the tenancy has ended when the tenant has denied the agents of the owners the opportunity of investigation the complaint and endeavoring to put matters right during the tenancy. If a satisfactory outcome does not result Connemara Coastal Cottages should be informed in writing within 14 days stating the nature of the complaint and the date on which it occurred.
Pets are only permitted in the properties stated to accept them in the brochure or on the website. They must be kept under control and exercised off the premises. The owner can ask you to leave if this condition is broken. Pets are not permitted in the bedrooms or on the furniture and neither the agents nor the owners can accept responsibility for their safety. Pets must no be left in the property unsupervised as this can result in considerable damage to the property and distress to the pet. If a kennel is provided it must be used if so stated by the owner. A no pets in a description does not guarantee there have been no pets in the property.
Where an inventory is provided, any discrepancies are to reported to the owner or caretaker within 24 hours of arrival, otherwise the inventory will be deemed to be correct
Linen is changed between tenancies. Towels and table cloths are not always provided and tenants should bring their own unless otherwise notified.
The majority of the owners of cottages on the CC Cottages website are not register for VAT, in which case no tax is payable. Where VAT is payable the tax is included in the weekly rent.
20. Breach of Contract
If there shall be a breach of any of these conditions by any of the tenants, the owners or the agents reserve the right to re-enter the property and terminate the tenancy without prejudice to the other rights and remedies of the owners.
21. Authority to sign
The person who completes the booking form certifies that:
a. He or she is authorized to agree the booking conditions on behalf of all persons included on the booking form, including those substituted at a later date
b. The signatory is over eighteen years of age and a member of the party intending to occupy the property
c. The person agrees to take responsibility for the party occupying the property
In case of a discrepancy between these booking conditions and the other contents of the CC Cottages website, these conditions shall prevail.
23. Previous Websites
This website and these booking conditions replace and supercede all previous website and booking conditions.
24. Validity Clause
If any term or provision in these booking conditions shall in whole or in part be held to any extent to be illegal or unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this agreement and the enforceability of the remainder of this agreement shall not be affected.